Shipping Policy

Last Updated: October 29, 2026

Thank you for shopping at Sudperch. This policy explains our shipping destinations, processing times, delivery estimates, and shipping charges.

1. Shipping Destinations

We offer standard shipping to eligible addresses within the United States. Shipping availability is confirmed at checkout.

2. Order Processing Time

Orders are normally processed within 3 business days after payment confirmation.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time is separate from shipping transit time.

3. Shipping Transit Time

Our estimated shipping transit time is 20–30 business days after dispatch.

The estimated total time from order confirmation to delivery is approximately 23–33 business days, including processing and shipping.

These timeframes are estimates rather than guaranteed delivery dates.

4. Shipping Costs

We offer free standard shipping on eligible orders within the United States.

No minimum purchase amount is required.

Any applicable taxes or other charges will be displayed at checkout.

5. Order Confirmation and Tracking

After an order is placed, customers will receive an order confirmation email.

Tracking information will be provided when available after shipment.

Tracking updates may take additional time to appear.

6. Shipping Address

Customers must provide accurate and complete shipping information.

If you need to correct your shipping address, contact us promptly at service@mallvic.com.

Address changes may not be possible once an order has entered fulfillment or been dispatched.

7. Delivery Delays

Delivery estimates may be affected by holidays, weather, transportation disruptions, destination restrictions, or other circumstances outside our reasonable control.

If your order is significantly delayed, contact our support team for assistance.

8. Lost, Damaged, or Incorrect Shipments

If your package is missing, damaged, or contains an incorrect item, please contact us promptly.

We will investigate the issue and provide an appropriate remedy in accordance with applicable law.

9. Contact Information

Store: Sudperch
Legal Business Name: TRISTA VIETNAMESE CUISINE LLC

Address:
5101 W Pico Blvd
Los Angeles, CA 90019
United States

Email: service@mallvic.com
Phone: +1 (226) 493-1029
Support Hours: Monday–Friday, 8:00 AM–5:00 PM Eastern Time
Website: https://sudperch.com