Terms of service

Terms of Service

Last Updated: October 29, 2026

Welcome to Sudperch.

This website, https://sudperch.com, is operated by TRISTA VIETNAMESE CUISINE LLC ("we," "us," or "our").

By accessing our website or purchasing products, you agree to these Terms of Service, subject to applicable law.

1. General Conditions

You agree to use our website only for lawful purposes.

You must not attempt to compromise website security, interfere with our services, or engage in fraudulent activity.

2. Product Information

We make reasonable efforts to ensure product descriptions, images, pricing, and availability information are accurate.

Product appearance may vary slightly depending on screen settings and other factors.

We may correct listing errors, update product information, or discontinue products when necessary.

3. Prices and Payments

Product prices are displayed in the currency indicated at checkout.

Applicable taxes and additional charges will be shown before order completion.

All purchases must be completed using an accepted and authorized payment method.

If an order is canceled because of a material pricing or availability error, any payment collected for that order will be refunded as appropriate.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

We may decline or cancel an order for legitimate reasons, including payment failure, suspected fraud, product unavailability, or material listing errors.

Customers will be notified where appropriate.

5. Shipping

Orders are normally processed within 3 business days.

Estimated shipping transit is 20–30 business days after dispatch.

Free standard shipping is available on eligible orders within the United States.

Additional details are provided in our Shipping Policy.

6. Returns and Refunds

Eligible returns may be requested within 60 calendar days after delivery.

Approved refunds are normally processed within 3–5 business days.

Please review our Return & Refund Policy for additional requirements.

7. Intellectual Property

Original website content, branding, images, graphics, and text are protected by applicable intellectual property laws.

Unauthorized commercial reproduction or distribution is prohibited.

8. Prohibited Uses

You must not use our website to:

Violate applicable laws.
Engage in fraud or unauthorized transactions.
Distribute malicious software.
Attempt unauthorized system access.
Infringe intellectual property rights.
Interfere with website functionality or security.

9. Third-Party Services

We may use third-party services for ecommerce hosting, payment processing, shipping, analytics, and other operational functions.

Third-party services may be subject to their own terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, we are not liable for losses caused by circumstances outside our reasonable control.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.

11. Privacy

Personal information is handled according to our Privacy Policy.

12. Governing Law

These Terms are governed by the applicable laws of the State of California, United States, without overriding mandatory consumer protections that may apply.